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Platform guide

Use every MerbIQ feature with confidence

Step by step through each product screen: what it does, what it is for and how to use it. No fluff, with real screens.

Visibility & reputation2 tutorials

See where you stand in AI and manage your reputation: read your score, the three axes and reply to reviews.

Visibility & reputation · VisibilityMy visibility4 min
  1. Check the score
  2. Read the three axes
  3. Scan again
See my visibility See full tutorial
Visibility & reputation · ReviewsReviews4 min
  1. Connect your Google
  2. Reply (or use AI)
  3. Handle negatives calmly
Manage reviews See full tutorial

Plan & billing1 tutorial

Your plan, payment and invoices: change plan, manage the subscription and payment method, no surprises.

Plan & billing · BillingPlan & billing3 min
  1. See your plan
  2. Change plan when you need
  3. Manage the subscription
Manage plan See full tutorial

Account & security2 tutorials

Sign in, create your account, verify email and protect access: password, two-step verification, sessions and your data.

Account & security · AccessSign in and create your account3 min
  1. Create your account
  2. Verify your email
  3. Sign in
  4. Forgot your password?
Sign in See full tutorial
Account & security · SecurityYour account security4 min
  1. Change your password
  2. Turn on two-step verification (2FA)
  3. Review connected devices
  4. Change your email
  5. Export data or delete the account
Go to Security See full tutorial

Your IDAI3 tutorials

The IDAI hub: complete the panel, personalize it with your look and share the link.

Your IDAI · PanelThe IDAI Panel4 min
  1. Follow the guided checklist
  2. Track the quotas
  3. Keep it fresh
Go to Panel See full tutorial
Your IDAI · PersonalizePersonalize your IDAI3 min
  1. Brand colors
  2. Cover
  3. Logo
Go to Personalize See full tutorial
Your IDAI · ShareShare your IDAI3 min
  1. Copy the link
  2. Use the QR code
  3. Spread it everywhere
Go to Share See full tutorial