Get more reviews: the proof that builds the most trust
Your description and catalogue say what you tell about yourself. Reviews say what others say. That is the social proof humans and AIs value most when it comes to recommending. Reputation drives recommendation.
How to get reviews, in the right order
Ask right after a great service
When the customer has just been left happy, that is the golden moment. Later it cools off. Ask right then, in person or by message.
Simple and with no awkwardness: "If you liked it, a review helps my work a lot. It takes 1 minute." People love to help those who were good to them.
Send the direct link
The fewer steps, the more reviews. Send the direct link over WhatsApp. One click and done.
Reply and manage
Thank the good ones and reply to criticism politely. A well-crafted response to criticism builds more trust than praise alone.
Frequently asked questions
When is the best time to ask?
Right after you deliver a good service, with the customer happy. A direct link makes it easy and greatly increases the response rate.
What if I get a bad review?
Reply politely and solve it. Showing that you care is worth more than pretending only praise exists.