Help Center AI assistant · Agent

Your IDAI Agent

Additional service 6 min read Hands-on, with real screens
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Your IDAI already gathers everything: hours, catalog, delivery, reviews. The Agent turns that data into an AI assistant that answers your customers on your page, day and night, in each person's language, without you having to be online.

How to turn on the Agent

1
Additional services

Turn on the Agent

The Agent is an additional IDAI service. Turn it on in the panel and it comes already wired to your data.

2

It already knows

No training from scratch. The Agent reads your IDAI (hours, catalog, delivery, address) and answers from there.

3

Tune the tone and shortcuts

Set how it speaks, in your voice, and pick the quick replies: See menu, Place order, Chat on WhatsApp.

4

Publish it on your IDAI

The assistant bubble shows up on your page. Every chat is logged so you can see what customers ask the most.

IDAI Agent: chat bubble on the page answering about delivery and hours with shortcut buttons
The assistant open on the IDAI: it answers with your data and offers shortcuts to act. Product panel.

Frequently asked questions

Does the Agent make up answers?

No. It answers with your IDAI data. When it does not know, it says so and offers to chat with you on WhatsApp. No promises you never made.

What language does it reply in?

In the customer's language. If someone writes in another language, the Agent replies in it, with the same data.

What about privacy?

The chat carries a clear notice that it is an AI assistant and uses only what it needs to help. It is your showcase; it does not store the customer's sensitive data.

Let your IDAI answer for you

Turn on the Agent and turn your business data into 24/7 support.

Go to Agent
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